UV Skinz Help Page

<p>We understand that price can be an important factor when making a purchase. We strive to offer high-quality items at affordable prices all the time but we are proud to offer exciting discounts and promotions at different times of the year. These promotions are advertised through email. If you&apos;d like to sign up, head over to our homepage (or click <a href="https://www.uvskinz.com/" rel="noopener noreferrer" target="_blank">HERE</a>) and scroll down until you see the banner that says &quot;Join Our Sun Protection Community!&quot; Enter your email address there and we will make sure to notify you of our promotional sales!</p><p>We also offer discounted items one our sale page which can be found by clicking <a href="https://www.uvskinz.com/collections/sale" rel="noopener noreferrer" target="_blank">HERE</a>.&#xA0;</p>

We understand that price can be an important factor when making a purchase. We strive to offer high-quality items at affordable prices all the time but we are proud to offer exciting discounts and promotions at different times of the year. These prom

Promotions and Discounts

General UV Skinz Information

What is UPF Clothing?

Medical Partner Program

How can I opt-out of the mailing list for physical catalogs and promotions?

How do I return an item? (US Orders)

How do I return an item? (International orders)

How do I return something I ordered on Amazon?

How do I return something I ordered through Facebook or Instagram?

When will I receive my refund?

I received an item as a gift, can I still return it?

What if my return portal shows items are not available for return?

When are items I've returned for an exchange shipped out?

Can I return multiple items in one package?

How do I find my order number to initiate a return or exchange?

How much is the return fee, and is it per item?

How can I resolve issues while trying to complete a return online?

What are the options if I want to proceed with a refund?

What if I need to return a final sale item?

What if there's an issue with an item I've received?

Returns and Exchanges

I placed my order, now what?

What forms of payment do you accept?

Do I have to pay International taxes and duty?

Will I receive an order confirmation?

Phone Orders

I forgot to add an item to my order. How do I change it?

My order has the wrong shipping address!

What if I haven't received a confirmation email after placing an order?

Can I modify an order after placing it to remove duplicate items?

What if I place an order with the wrong item or size by mistake?

Can I add an item to my order after it has been placed?

Can I modify the billing address after placing an order?

Orders

How long will my UV Skinz item protect me?

How do I know UV Skinz items will protect me?

Do you offer gift certificates?

Do the women's swim bottoms have a built-in panty liner?

Which of the women's tops have a built-in bra?

How do I tie the Women's Sun Wrap?

Won't I be hot wearing black out in the sun?

Do any of the Men's Swim Shorts have a mesh liner?

Can I wear the bamboo products in the water?

When will you get this item back in stock?

Products

Do you have a size chart?

What size swim bra do I order?

Sun Sleeves Size Chart

Measurements & Sizing

Does UV Skinz ship internationally?

How much is shipping and how long will it take to receive my order?

Where are you shipping from?

How can I track my order?

What should I do if my order status says 'delivered' but I have not received the package?

How do I get my package resent if it was returned to sender?

What should I do if my package has been held at customs?

What does it mean if there was an attempt to deliver my package but it failed?

Shipping & Delivery

Promotions and DiscountsUpdated 6 months ago