UV Skinz Help Page

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UV Skinz make great gifts! Cool and unique, the gift of a UV Skinz also shows you care about protecting the ones you love. You can purchase gift certificates in any denomination. Click here to purchase a gift certificate.

Do you offer gift certificates?

Products

What is UPF Clothing?

Promotions and Discounts

Medical Partner Program

How can I opt-out of the mailing list for physical catalogs and promotions?

How do I know when to replace my UV-protective clothing?

Do UV Skinz products carry the Skin Cancer Foundation Seal of Recommendation?

How can I request a hard copy catalog from your shop?

How do I reach UV Skinz customer service for assistance, inquiries, or feedback?

The Magic Behind Chlorine and Salt-Water Resistance

UV Skinz Product Catalog

How do I unsubscribe to marketing emails?

General UV Skinz Information

How do I return an item? (US Orders)

How do I return an item? (International orders)

How do I return something I ordered on Amazon?

When will I receive my refund?

I received an item as a gift, can I still return it?

What if my return portal shows items are not available for return?

When are items I've returned for an exchange shipped out?

Can I return multiple items in one package?

How do I find my order number to initiate a return or exchange?

How much is the return fee, and is it per item?

How can I resolve issues while trying to complete a return online?

What are the options if I want to proceed with a refund?

What if I need to return a final sale item?

How can I obtain a new return label if the original has issues or if I need a different format?

How do I ensure all my returns are refunded if I sent multiple items back?

Return/Exchange Policy

How do I return something I ordered from Nordstrom?

How do I get the return label?

Returns and Exchanges

I placed my order, now what?

What forms of payment do you accept?

Do I have to pay International taxes and duty?

Will I receive an order confirmation?

Phone Orders

My order has the wrong shipping address!

What if I haven't received a confirmation email after placing an order?

Can I modify an order after placing it to remove duplicate items?

What if I place an order with the wrong item or size by mistake?

Can I modify the billing address after placing an order?

Orders

How long will my UV Skinz item protect me?

How do I know UV Skinz items will protect me?

How can I determine which products will color coordinate with pieces I've previously purchased?

Do the women's swim bottoms have a built-in panty liner?

Which of the women's tops have a built-in bra?

How do I tie the Women's Sun Wrap?

Won't I be hot wearing black out in the sun?

Do any of the Men's Swim Shorts have a mesh liner?

Can I wear the bamboo products in the water?

When will you get this item back in stock?

What is the material composition of UV Skinz products?

How do I remove the pads from a women's tankini bathing suit?

How should a swimwear item fit if I plan to use it in the water?

The lens in my sunglasses is scratched

Are chemical sunscreens safe?

How do I write a review for my UV Skinz product?

Care Instructions

Caring for your Everyday Tees

Care Label Information

How to Remove Wrinkles in Fabrics

Do you have a size chart?

What size swim bra do I order?

Sun Sleeves Size Chart

Sunglasses Sizing

Measurements & Sizing

Does UV Skinz ship internationally?

How much is shipping and how long will it take to receive my order?

Where are you shipping from?

How can I track my order?

What should I do if my order status says 'delivered' but I have not received the package?

How do I get my package resent if it was returned to sender?

What should I do if my package has been held at customs?

What does it mean if there was an attempt to deliver my package but it failed?

Can I change the shipping address for an order that has already been shipped?

Shipping Carriers

What if my order is late?

Shipping & Delivery

What is the Sun Safety Referral Program?

How do I become a member?

What is a SafeLink and how does it work?

How do I track my sales and commissions?

What type of content should I create?

When and how will I get paid?

Can the 20% off be used on sale items?

What if someone forgets to use my link?

What are the terms and conditions?

Sun Safety Referral Program

Do you offer gift certificates?Updated 12 days ago